Refund & Cancellation

The Founding Membership is a recurring subscription at $299 per month for a defined monthly volume of custom content produced from material you submit. The 5-Photo Proof Test is free, requires no card, and involves no charge or refund.

The membership runs month to month. There is no minimum term, no cancellation fee, and no penalty for leaving.

Email owner@proofandfeed.com from the address on your account, or use the contact page, and say you want to cancel. We confirm cancellations by email, usually within one business day. A cancellation received at least 24 hours before your next renewal date stops that renewal. A cancellation received inside that 24-hour window may take effect at the following renewal.

• You are not billed again after the cancellation takes effect.
• The period you have already paid for runs to its end, and we finish and deliver work in progress for that period.
• You keep every finished piece already delivered to you.
• New production and scheduling stop when the paid period ends.
• You can ask us for a copy of the material you submitted; we handle your data as described in our Privacy Policy.

Because the membership is a custom production service, monthly fees are generally non-refundable once the billing period has started and work has begun. We do issue refunds in these situations:

• First month, before production. Ask within 7 days of your first charge and before we have delivered any content for that month, and we refund that charge in full.
• We failed to deliver. If we do not deliver the agreed content for a paid month, and the shortfall was not caused by missing material or missing approvals from you, we refund a fair, pro-rated portion of that month’s fee or credit the next month — your choice.
• Billing errors. Duplicate charges, charges after a confirmed cancellation, or incorrect amounts are refunded in full.
• We end service without cause. We refund the unused portion of the current period.

• Months where content was delivered and approved as agreed.
• Unused volume in a month where you did not send enough material or did not approve drafts in time.
• Dissatisfaction with results such as reach, engagement, leads, or sales — we do not promise outcomes.
• Approved work already published to your accounts.
• Accounts terminated for prohibited content or conduct.

If a piece missed the mark, tell us — the included revision exists for exactly that, and we would rather fix the work than argue about the invoice.

Approved refunds go back to the original payment method through our payment processor. Most appear within 5–10 business days, depending on your bank or card issuer. We confirm refunds by email.

We may change membership pricing for future billing periods. Active members receive notice before a change applies, and can cancel before it takes effect. No change is ever applied retroactively to a period already paid.

Please contact us before filing a chargeback. Most billing issues are resolved the same week by email, and a direct request is faster than a dispute.

Billing, cancellation, and other questions: owner@proofandfeed.com.